Shipping policy
Last Updated: September 10, 2026
Thank you for shopping with Medical Village Apothecary. We work to process and ship orders as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days after the order is placed.
Orders placed on weekends or holidays may be processed on the next business day.
Shipping Times
Estimated delivery times depend on the shipping method selected at checkout and the destination of the order.
Shipping times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or circumstances outside our control.
Shipping Address
Please make sure that your shipping address is complete and accurate before placing your order.
We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.
Tracking
When tracking information is available, it may be provided to you by email after your order has shipped.
Lost or Damaged Packages
If your package appears to be lost, damaged, or has not arrived within the expected delivery period, please contact us so we can assist you.
Contact Us
Medical Village Apothecary
1610 Vaughn Rd, Suite K
Burlington, NC 27217
Phone: (336) 228-1336
Email: info@medicalvillageapothecary.com